Frequently Asked Questions
Everything you need to know about your ELEAT experience.
What makes ELEAT products unique in the food industry?
ELEAT focuses on high-protein, low-sugar nutrition without compromising on taste. We use premium plant-based ingredients to ensure our snacks are both functional and delicious.
How long will it take for my order to arrive?
Standard shipping typically takes 2-4 business days. You will receive a tracking number via email as soon as your order leaves our warehouse.
Are ELEAT products suitable for vegans?
Yes, all our current product ranges are 100% plant-based and vegan-friendly.
What is your return policy for food items?
Due to the nature of our products, we cannot accept returns for food items once they have been opened. However, if your order arrives damaged, please contact our support team within 14 days for a replacement or refund.
Do you offer international shipping?
Currently, we ship to a select list of countries. Please check our shipping page at checkout to see if we deliver to your specific location.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay, Google Pay, and PayPal.